Cutting the Drama: How to Stay Focused in Your Business

Drama has no place in smart prospecting, yet it sneaks in all too often. Whether it’s a client who thrives on chaos, miscommunication within your team, or simply unclear expectations, drama distracts you from what matters most—building relationships and growing your business.

Eric identifies three root causes of drama that apply directly to sales and prospecting:

1. Dramatic People

You’ll run into clients, prospects, or even colleagues who thrive on stirring the pot. As a professional, you can’t control their behavior—but you can control how you respond. Stay calm, stay professional, and don’t get pulled into unnecessary chaos.

2. Low Trust

When there’s no trust, every conversation feels heavy and full of second-guessing. Build trust by being consistent, transparent, and dependable. Trust reduces drama because it creates a foundation of confidence in your words and actions.

3. Lack of Clarity

Unclear goals, processes, or communication create confusion—and confusion breeds drama. The fix? Communicate clearly. Set expectations upfront with clients and keep your commitments. Clarity cuts through the noise.

Adopt the Player Mentality

Instead of being reactive, take a proactive “player” mindset. This means taking responsibility for what you can control—your actions, your follow-up, and your mindset—while letting go of what you can’t.

Set Boundaries & Learn to Say No

Not every client is a good client. Not every opportunity is worth pursuing. By setting boundaries and knowing when to say “no,” you protect your time, your energy, and your focus.

Drama drains energy. Focus fuels growth. By eliminating drama through trust, clarity, boundaries, and a proactive mindset, you’ll create a more productive environment—and prospect smarter.

Make room on your shelf—this book deserves a spot in your home library:

Eric explains that drama stems from three root causes: dramatic people, low trust, and lack of clarity. He shares how adopting a proactive “player” mindset, setting boundaries, and focusing on what you can control helps reduce chaos and build a more peaceful, productive life